Product information

Where is NOVA based?

NOVA is a proudly Canadian pickleball brand committed to high-performance, premium-quality products.

Where can I buy NOVA products?

You can purchase our products directly on our website, or try and buy them in stores that carry our gear.

Can I try the paddles before buying?

Yes! You can test NOVA paddles at our partner stores that stock our products.

How do I contact NOVA for support or inquiries?

You can reach us by email at: info@novapaddles.com

Are NOVA paddles suitable for both beginners and advanced players?

Absolutely. We offer paddle models suited for all skill levels — from newcomers to experienced competitors.

What makes NOVA paddles different?

We focus on quality craftsmanship, innovative design, and performance. Our paddles are designed with feedback from real players to deliver a superior experience on the court.

What are the paddle specifications?

Venom: 16mm thermoformed carbon fiber paddle – excellent for power and control.

Voltage: 13mm fiberglass paddle – perfect for speed, touch, and quick reactions.

What types of balls do you offer?

All-Star 40: Outdoor pickleballs, similar to Franklin X-40s.

Halo 26: Indoor pickleballs, comparable to Onix Fuse Indoor.

Do you offer a warranty?

Yes. We offer a 60-day limited warranty from the date of purchase.

Covered:

  • Manufacturing defects (e.g., core issues, edge guard separation, handle problems).

Not covered:

  • Normal wear and tear (surface scratches, faded graphics)
  • Negligence, abuse, or unauthorized modifications
  • Impact damage (e.g., hitting the ground or other paddles)
  • Purchases from unauthorized sellers

Are you on social media?

Yes! Follow us on Instagram: @nova_paddles

Orders processing

Shipping

FREE SHIPPING ON ALL ORDERS OVER $100 USD | $135 CAD

Returns

What warranty is included with NOVA paddles?

All NOVA paddles include a 1-year limited warranty against manufacturing defects under normal use. This doesn't cover normal wear and tear or damage from misuse. Register your paddle on our website within 30 days of purchase to activate your warranty.