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Where is NOVA based?

NOVA is a proudly Canadian pickleball brand committed to high-performance, premium-quality products.

Where can I buy NOVA products?

You can purchase our products directly on our website, or try and buy them in stores that carry our gear.

Can I try the paddles before buying?

Yes! You can test NOVA paddles at our partner stores that stock our products.

How do I contact NOVA for support or inquiries?

You can reach us by email at: info@novapaddles.com

Are NOVA paddles suitable for both beginners and advanced players?

Absolutely. We offer paddle models suited for all skill levels — from newcomers to experienced competitors.

What’s the difference between the Venom and the Voltage paddle?

Venom: 16mm thermoformed carbon fiber paddle – excellent for power and control.

Voltage: 13mm fiberglass paddle – perfect for speed, touch, and quick reactions.

What types of balls do you offer?

All-Star 40: Outdoor pickleballs, similar to Franklin X-40s.

Halo 26: Indoor pickleballs, comparable to Onix Fuse Indoor.

Do you offer a warranty?

Yes. We offer a 60-day limited warranty from the date of purchase.

Covered:

  • Manufacturing defects (e.g., core issues, edge guard separation, handle problems).

Not covered:

  • Normal wear and tear (surface scratches, faded graphics)
  • Negligence, abuse, or unauthorized modifications
  • Impact damage (e.g., hitting the ground or other paddles)
  • Purchases from unauthorized sellers

Are you on social media?

Yes! Follow us on Instagram: @nova_paddles